Frequently Asked Questions
Everything you need to know about the Ninja® Pulse™.
Ninja® Pulse™
About Adult Ninja® Blended Boost™
About Kids Blended Boost™
About Vita Drink Creator
General Product
How is Ninja® Kitchen System Pulse™ different from an ordinary blender?
The Pulse™ is a complete system to inspire and simplify healthy living for your on-the-go lifestyle. It combines the function of 4 kitchen appliances for optimal performance. Knead dough, crush ice, blend delicious smoothies, process ingredients evenly, and juice whole fruits and vegetables. Ninja® Pulse™ combines Ninja® technology with a 40-oz. processing bowl, single-serve blending cups, and easy-to-use attachments. No more buttons to fuss with – you’re in control. Pulse™ puts the power in the palm of your hand!
What are the containers made of?
BPA-free plastic.
What is the wattage of the Ninja® Pulse™?
700 Watts
What is the container size?
The Pulse™ comes with 16-oz. single-serve blending cups and 40-oz. processing bowl.
What kind of blades does the Pulse™ have?
Stainless steel
Are the processing bowl and single-serve cup BPA-Free?
Yes
Are these dishwasher-safe parts?
Yes, all of the cups, bowls, blades, attachments, and lids are dishwasher-safe. It is recommended to put these pieces on the top rack.
Are these microwave-safe parts?
Yes the single-serve cup and 40-oz. bowl are microwave-safe, but we do not recommend microwaving liquid to the point of boiling in either container. Do not put the blades, attachments, or Pulse™ Lid in the microwave.
How long is the cord?
2 feet
Is there a cord storage feature?
Yes, there is a cord wrap underneath the motor base.
What comes with the Ninja® Kitchen System Pulse™?
BL204W: The Pulse™ comes with:
- (1) 40-oz. processing bowl with stacked blades and Pulse™ Lid
- (1) 40-oz. storage lid
- 2 Single-serve blending cups
- 1 Single-serve blade assembly
- 2 To-go lids
- 1 Parmesan shaker lid
- 1 Dough Blade
- 1 Cookie Paddle
- Pulse it Up! Cookbook
What is the warranty on Ninja® Kitchen System Pulse™?
Please visit www.Ninjakitchen.com for terms of the warranty.
Are the attachments interchangeable?
No, the attachments are not interchangeable. The dough blade and cookie paddle should only be used in the 40-oz. processing bowl.
How do I care for my Ninja® Kitchen System Pulse™?
Use a damp cloth to wipe the motor base clean.
The cups, bowls, blades, attachments, and lids are dishwasher-safe. It is recommended to put these pieces on the top rack. Use extreme caution when cleaning and handling the blades. Always store blades in Pulse™ containers or other safe area.
Can the blades be sharpened?
No, never try to sharpen blades!
How much do the containers hold?
- Processing bowl: 40 oz.
- Single-serve cups: 16 oz.
Never fill either container past the max fill line or gradient mark.
How long is the warranty?
One year unless you upgraded to an extended warranty upon purchase or received the special 5 -Year VIP Warranty when purchasing direct from Ninja® . Visit Ninja® Kitchen.com for more details.
Is there a fill line for the amount of food that can be placed in the bowl or cups?
There are gradient marks on the processing bowl – 40 oz./5 C./1250ml. There is a max fill line on the single-serve cups.
Can you make baby food in the Ninja®?
The Ninja® Pulse™ can puree to a desired consistency. We recommend using the single-serve blending cups for best results. Is the Instruction manual available online? Yes, you can download and print a pdf of the instruction manual at www.Ninjakitchen.com.
Are you able to grate cheese in the Ninja® Kitchen System Pulse™?
The Ninja® is perfect for grating a variety of ingredients including hard cheese such as parmesan, and spices. Use the single-serve blending cups for best results. Start by pulsing, and if needed, hold down the top of the cup for several seconds to achieve a range of consistencies.
Does it have a pour spout for serving?
The 40-oz. processing bowl does have a pour spout.
Can you put the containers in the freezer?
Yes, the containers and storage lids are freezer-safe.
Are the blades rust-proof?
Yes, the blades are made with a high-quality stainless steel that is rust-proof and dishwasher-safe.
What is “Pulse Technology”?
Pulse Technology puts the power in the palm of your hand! Pulse Technology helps you process by pulsing ingredients to a perfect consistency.
Why aren’t there any buttons on the product?
The unit is powered by Pulse Technology. You are in control of the power. Simply push down on the Pulse™ handle of the 40-oz. lid or directly on the single serve cup once it’s attached to the motor base. Pulse Technology provides evenly processed ingredients for optimal results every time.
Can I drink out of the single-serve cup?
Absolutely. That’s what it’s made for! The single-serve cups are so convenient, you just add your ingredients, blend, remove the blade, and attach the to-go lid! Now you can get out the door feeling great with a delicious drink.
Performance / Function
Will the Ninja® Pulse™ blend vegetables and fruits into drinkable liquids?
Yes. However, the Pulse™ is not a juice extractor, so you may need to add liquid or ice to reach the consistency you desire.
What is “complete juicing”?
What makes our juice complete? Unlike juicers, the Ninja® Pulse™ allows you to turn whole fruits and vegetables into delicious drinks, leaving in all the nutritious pulp. Combine your favorite whole fruits, vegetables, and a few ice cubes, and the Ninja® technology will do the rest! We recommend using the single-serve cup for optimal results. If you prefer less pulp, add a few ice cubes, blend longer, or use a strainer.
Can I make hot soup in my Ninja® Kitchen System Pulse™?
No. The Pulse™ cannot heat soups from cold ingredients.
Can I grind seeds such as flax seeds or coffee beans?
Yes. The Pulse™ can grind numerous items; use the single-serve cup for grinding.
Can the Ninja® Kitchen System Pulse™ make fruit juices?
Yes, the Pulse™ can make juice that will contain all of the rich fiber of your fruit. For best results use fruits with high water content, such as pineapple, oranges, and berries. If you use fruits with lower water content you may want to add a little juice to get a desired consistency.
Can the Ninja® Kitchen System Pulse™ make "frozen fruit" smoothies?
Yes, the Pulse™ can blend frozen fruits into delicious smoothies in a breeze.
Can the Ninja® Kitchen System Pulse™ make ice cream?
Yes, the Pulse™ makes creamy soft-serve ice creams and sorbets.
Why is a Ninja® Kitchen System Pulse™ juice better than extracted juice?
Ninja® Pulse™ juice includes both the juice and the pulp from your fruits and vegetables. Pulp contains nutrients that may get lost when using a juice extractor. Pulp is the healthiest part of any juice, providing you with the most nutrition.
Can I just throw in any whole fruits and vegetables?
Yes, the Pulse™ can pulverize a wide variety of fruits and vegetables. Some combinations will be tastier than others.
Can the Ninja® Kitchen System Pulse™ make dough?
Yes, the Pulse™ can make dough up to 1 lb., using the 40-oz. processing bowl and dough blade or dough paddle.
What is the shaker lid used for?
Grate fresh cheese, make homemade powdered sugar, and grind spices in the single-serve cup, then attach the shaker lid for complete convenience.
Assembly
Why does the lid fit so tightly?
The lids are designed to fit tightly to the jar as a safety feature and to ensure that contents do not leak from the bowl. Pull firmly up on the lid handle to remove from the bowl.
What are the blade assemblies used for?
The 4-blade is to be used in the 40-oz. bowl for ice-crushing, blending, pureeing, chopping, and controlled processing. The single-serve blade assembly should only be used with single-serve blending cups.
What is the dough blade attachment used for?
The dough blade is to be used in the 40-oz. bowl for various doughs such as pizza, pretzel, biscuits, and breads.
What is the cookie paddle used for?
The cookie paddle is to be used in the 40-oz. bowl for cookie doughs, dessert bars, batters, and egg mixtures.
Troubleshooting
Why won't my Ninja® Kitchen System Pulse™ turn on?
Check to see that the unit is plugged in. The motor might be overheated. Unplug the motor and let rest for 15 minutes before using again. Ninja® Pulse™ puts the power in the palm of your hand! The unit is powered by Pulse Technology. You are in control of the power. Simply push down on the Pulse™ handle of the 40-oz. lid or directly on the single-serve cup once it’s attached to the motor base. Pulse Technology provides evenly processed ingredients for optimal results every time.
40-oz. processing bowl:
Make sure the lid is attached properly and securely, with the arrow on the Pulse™ paddle lined up with the arrow on the handle. Attach the bowl to the motor base lining up the handle with the lock icons and turn the handle so that it is facing directly in front of you. Line up the arrow on the handle with the arrow on the motor base.
Single-serve cup:
Make sure the blade set is screwed on securely. Line up the tabs on the cup with the notches on the motor base, and turn the cup clockwise to lock in place.
My Pulse™ turns on, but why doesn't the blade rotate?
40-oz. processing bowl:
It is possible that you have overfilled your blender. Carefully remove some ingredients and try again. It is also possible that the 40-oz. bowl is improperly attached (see instructions below).Single-serve cup:
The single-serve blade assembly is not completely screwed on. The single-serve cup is not attached to the motor correctly. Make sure the blade set is screwed on securely. Line up the tabs on the cup with the notches on the motor base, and turn the cup clockwise to lock in place.
Why won't my Ninja® Kitchen System Pulse™ crush ice?
Be sure you have not used partially melted ice. It is possible that you have overfilled your Pulse™. Carefully remove some ingredients and try again.
Motor doesn't start or blades don't rotate:
Check that the plug is securely inserted into the electrical outlet.Single-serve cup:
Check that the single-serve cup is properly seated into the motor base by lining up the tab on the single-serve cup with the notch on the motor. Turn the single-serve cup clockwise to lock into place.
40-oz. processing bowl:
Make sure the Pulse™ lid is securely attached to the bowl. The arrow on the bowl handle must be lined up with the arrow on the Pulse™ bar of the lid. Next, in a 4 o’clock position, attach the bowl to the motor base (align the handle with the locking icons on the motor base), then swing the handle all the way to the front so the handle is directly in front of you. The arrow on the front of the motor base should be aligned with the arrow on the handle ensuring it is locked fully in place.
Food is unevenly chopped:
Either you are chopping too much food at one time, or the pieces are not small enough. Try cutting the food into smaller pieces of even size and processing smaller amounts per batch.
Cannot achieve snow from ice:
Do not use ice that has been sitting out or has started to melt. For best results use ice straight from the freezer.
Food is chopped too fine or is too watery:
The food has been over-processed. Use brief Pulses or process for shorter time. Let blades stop completely between Pulses.
Other
Are there recipes available?
Yes, you can find recipes in the back of the instruction manual and in the quick-start product guide booklet included with your purchase. You can also visit www.Ninjakitchen.com or www.NinjaPulse.com for more recipes!
Where can I purchase parts for my Ninja® Kitchen System Pulse™?
You can purchase replacement parts and accessories at Ninja® kitchen.com.
Can I use pre-mixed cookie dough powder from the grocery store?
Yes, you can use the pre-mixed dough powder but you should only make half of the recipe at a time.
NINJA® HEALTHY EXTRAS FAQs
About Adult Ninja® Blended Boost™
What is Blended Boost™?
Ninja® Blended Boost™ is a unique nutrient-infused powder supplement unlike anything on the market. It contains 30+ vitamins, minerals, antioxidants, and nutrients to support a healthy lifestyle. Blended Boost™ is taste-free, sugar-free, and naturally non-caffeinated. Add it to your favorite blended drink, such as a fruit smoothie, frozen coffee drink, or milkshake, without affecting the taste!
General Product Information
Why should I take Ninja® Blended Boost™?
In today’s world of fast and processed food, it makes sense to supplement your diet with high quality multi-vitamins and minerals. They help support the health of our major body parts, including bone, blood, and other vital tissue. Supplementing regularly helps promote good health and normal balance.
Can I give Blended Boost™ to my kids?
No. Blended Boost™ is only intended for adults. We do offer Kids Blended Boost™ which is great for children 4 years and older.
How many sticks can I take in a day?
You should only take one Blended Boost™ stick in a day.
How often should I take it?
Use Blended Boost™ at least 5 times a week. You can take it up to 7 times a week. One per day.
What is the age recommendation?
Adults ages 18 years and older.
What is the serving size?
One stick is 5.5 grams
Does it contain caffeine?
No, it’s naturally un-caffeinated.
Does Blended Boost™ have any calories?
No.
Does Blended Boost™ have any sugar?
No.
Does it contain preservatives?
No.
Packaging & Storage
How is Blended Boost™ packaged?
Blended Boost™ is a stick pack, making it easy and convenient to add to your favorite blended drink.
How many sticks come in a pack?
20 sticks.
What is the shelf life?
Two years.
Where and how should I store it?
Store in a cool dry place, 15-30°C (59-86°F).
Does it require refrigeration?
No.
Medical information/Restrictions
Does it contain gluten?
We do not add gluten to any of our products. However, we cannot guarantee that they are 100% gluten-free due to the fact that raw materials we receive from outside vendors are not certified as 100% gluten-free.
Do any of the products pose problems for a person taking any medications?
You should always consult your health care practitioner prior to taking any supplement.
Are there any known side-effects?
You should always consult your health care practitioner prior to taking any supplement.
Can diabetics use it?
You should consult your health care practitioner before consuming.
Can it be used in combination with blood thinners?
You should consult your health care practitioner before consuming.
If pregnant or nursing, can I take it?
You should consult your health care practitioner before consuming.
Will using it interact with vitamins I currently take?
You should contact your health care practitioner to determine if this product is appropriate to use in conjunction with your current vitamin supplementation.
Can my child or I overdose on it?
Taking too much of anything can be unhealthy. It's recommended that all consumers follow the directions and consult their health care practitioner. Do not take more than one stick per day.
Does it meet Kosher and/or Halal certifications?
No.
Using Blended Boost™
How do I use it?
Add your favorite smoothie/blended drink ingredients into the single-serve cup or 40-oz. processor bowl, pour in one stick of Blended Boost™, and blend.
What are the benefits of taking Blended Boost™?
Blended Boost™ helps support heart health, digestive function, eye health, bone health, colon function, circulatory function, brain health, immune support, and e energy function.* It helps maintain healthy cholesterol levels that are already in the normal range.* It contains antioxidants and Vitamin C and E to help protect cells against free radical damage.*
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
Purchasing Information
Where can I buy Blended Boost™?
Currently, it can only be purchased at www.Ninjakitchen.com or www.NinjaPulse.com.
How many supplements will I receive with each recurring order?
40 packets will be shipped with each recurring order, covering a 60 day period of use if taken once a day, 5 times weekly as recommended.
How does the re-order process for the Ninja® Blended Boost™ program work?
Your initial order includes a 30-day supply (20 packets) of Ninja® Blended Boost™ to try for 30 days. Unless you contact customer service to cancel within 30 days of receiving the trial supply, our auto-ship program will send you a fresh 60-day supply of Ninja® Blended Boost™ beginning about 30 days after you place your trial order and every 60 days thereafter. When each supply ships, we will automatically charge your credit card for the supplements shipping and handling on the same card you used to order your trial supply. You may cancel your enrollment in the auto ship program at any time by contacting Customer Service.
Refund and Return Policy
We do not accept returns of your 30-day trial supply of Ninja® Blended Boost™. We do not refund shipping and handling fees associated with your 30-day trial supply of Ninja® Blended Boost™.
For any shipment you receive as part of our auto-ship program, you may return the UNOPENED manufacturer’s sealed box of Ninja® Blended Boost™ within 60 days of delivery to you for a refund of the purchase price less shipping and handling.
Cancellation Policy
You may cancel your enrollment in the auto ship program at any time by contacting Customer Service.
About Kids Blended Boost™
What is Kids Blended Boost™?
Ninja® Kids Blended Boost™ makes it easy to give your kids the nutrients they need without them even knowing! Kids Blended Boost™ is a unique nutrient-infused powder supplement unlike anything on the market. It contains 25+ vitamins, minerals, antioxidants, and nutrients to support general health and nutrition*. Kids Blended Boost™ is taste-free, sugar-free, naturally caffeine-free, and uses no artificial colors or preservatives. Add it to your child’s favorite blended drink without them even knowing!
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
General Product Information
Why should I give this to my kids?
Everyone needs vitamins and minerals. A regular supply of vitamins and minerals helps maintain good health and normal balance. During the active, growing years of childhood, it is important to ensure that children receive all the vitamins and minerals they need every day. Since the body does not store all essential vitamins and minerals, some have to be supplied on a regular basis.
Unfortunately, we often make bad dietary choices, so supplementing with the necessary vitamins and minerals helps ensure that our kids are at least getting what they need on a regular basis. To supplement your child's diet, Kids Blended Boost™ can be taken to help assure adequate nutrition.
What is the recommended age for Kids Blended Boost™?
Children 4 years and older.
What is the serving size?
One stick is 3.6 grams
What are the benefits of giving Kids Blended Boost™ to my child?
Kids Blended Boost™ helps support strong bones and teeth, eye health, brain health, immune system, and general health and nutrition.* It also has a touch of fruit & vegetable extracts.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
Does it contain any artificial preservatives?
No.
Does Blended Boost™ have any calories?
No.
Does Blended Boost™ have any sugar?
No.
Does Kids Blended Boost™ contain gluten?
We do not add gluten to any of our products. However, we cannot guarantee that they are 100% gluten-free due to the fact that raw materials we receive from outside vendors are not certified as 100% gluten-free.
Are any colors or dyes used?
No.
Does it contain any carbohydrates?
No.
What flavors does it come in?
Kids Blended Boost™ is completely tasteless. It does not come in any flavors.
Using Blended Boost™
How many sticks can I give to my child in a day?
We recommend you use Kids Blended Boost™ at least 5 times a week, but you can take it up to 7 times a week, one stick per day.
How do I use it?
Add your child’s favorite smoothie/blended drink ingredients into the single-serve cup or 40-oz. processor bowl, pour in one stick of Kids Blended Boost™, and blend.
Packaging & Storage
How is Kids Blended Boost™ packaged?
Kids Blended Boost™ is a stick pack, making it easy and convenient to add to your child’s favorite blended drink.
How many sticks come in a pack?
20 sticks.
What is the shelf life?
Two years.
Where and how should I store this?
Store in a cool dry place, 15-30°C (59-86°F).
Does it require refrigeration?
No.
Medical information/Restrictions
Does it contain gluten?
We do not add gluten to any of our products. However, we cannot guarantee that they are 100% gluten-free due to the fact that raw materials we receive from outside vendors are not certified as 100% gluten-free.
Do any of the products pose problems for a person taking any medications?
Always consult your child's health care practitioner prior to giving any supplement.
Are there any known side-effects?
Always consult your child's health care practitioner prior to giving any supplement.
Can diabetics use it?
You should consult your child's health care practitioner before giving to your child.
Can it be used in combination with blood thinners?
You should consult your child's health care practitioner before giving to your child.
Will using it interact with vitamins my child currently takes?
You should contact your child's health care practitioner to determine if this product is appropriate to use in conjunction with your child's current vitamin supplementation.
Does it meet Kosher and/or Halal certifications?
No.
Purchasing Information
Where can I buy Kids Blended Boost™?
Currently it can only be purchased at www.Ninjakitchen.com or www.NinjaPulse.com
How many supplement s will I receive with each recurring order?
40 packets will be shipped with each recurring order covering a 60 day period of use if taken once a day, 5 times weekly as recommended.
How does the re-order process for the Ninja® Blended Boost™ program work?
Your initial order includes a 30-day supply (20 packets) of Ninja® Kids Blended Boost™ to try for 30 days. Unless you contact customer service to cancel within 30 days of receiving the trial supply, our auto-ship program will send you a fresh 60-day supply of Ninja® Kids Blended Boost™ beginning about 30 days after you place your trial order and every 60 days thereafter. When each supply ships, we will automatically charge your credit card for the supplements shipping and handling on the same card you used to order your trial supply. You may cancel your enrollment in the auto-ship program at any time by contacting customer service.
Refund and Return Policy
We do not accept returns of your 30-day trial supply of Ninja® Kids Blended Boost™. We do not refund shipping and handling fees associated with your 30-day trial supply of Ninja® Kids Blended Boost™.
For any shipment you receive as part of our auto-ship program, you may return the UNOPENED manufacturer’s sealed box of Ninja® Kids Blended Boost™ within 60 days of delivery to you for a refund of the purchase price less shipping and handling.
Cancellation Policy
You may cancel your enrollment in the auto-ship program at any time by contacting customer service.
About Vita Drink Creator
What is Vita Drink Creator?
Ninja® Vita Drink Creator is a customizable drink the whole family can enjoy. It turns water, soda water, and crushed ice into a thirst-quenching beverage with added vitamins and minerals! It is naturally sweetened and contains 23 vitamins, minerals, nutrients, and antioxidants.
General Product Information
Does Vita Drink Creator have any calories?
Yes, 30 calories per 1-oz. serving.
Does Vita Drink Creator have any sugar?
Yes, 3 grams of sugar per 1-oz. serving.
What flavors does it come in?
Currently Vita Drink Creator comes in Black Cherry, Blue Raspberry, and Pink Lemonade flavors.
Are any colors or dyes used?
Blue Raspberry contains Blue Dye #1.
Does it contain preservatives?
Yes, to help maintain the freshness.
Does it contain caffeine?
No, it’s naturally un-caffeinated.
Packaging & Storage
How is Vita Drink Creator packaged?
In 16-oz. / 473 ML bottles
How many servings are in one bottle?
We recommend using 1 oz. per drink (2 Tbsp./30ML.). Therefore there are 16 servings in a 16-oz. bottle. Since Vita Drink Creator is a concentrate, it allows you to customize the flavor intensity by how much you use.
Where and how should I store it?
Unopened bottles can be safely stored at room temperature 15-30°C (59-86°F). Vita Drink Creator should be refrigerated once opened.
Does it require refrigeration?
Yes, it should be refrigerated after it’s opened. Unopened bottles can be safely stored at room temperature 15-30°C (59-86°F)
What is the shelf life?
One year.
Using the Vita Drink Creator
Who should use this product?
Vita Drink Creator is a great low-calorie, nutritious beverage with only 3 grams of sugar per serving. The whole family can enjoy it! Recommended for ages 4 years and older.
How many drinks can I give to my child in a day?
We recommend giving your child no more than 3 drinks in a day (1oz/2 Tbsp. per serving).
What is the age recommendation?
Ages 4 years and older.
Can I drink Vita Drink Creator as is?
No. Vita Drink Creator is a concentrate and should never be ingested in the concentrate form.
What is the serving size?
Vita Drink Creator is a concentrate, so you control the flavor. The recommend serving size is 1 oz. or 2 Tbsp. added to 7 oz. or 215 ML of water and or soda water. But if you like it slightly sweeter you can add more concentrate, or if you like just a hint, add less than one ounce.
How do I use it?
Water/Soda Water (recommend using cold water/soda water)
Add 2 Tbsp. of Vita Drink Creator to 7 oz. of cold water/soda water and stir.
Slushie
Mix 2 Tbsp. of Vita Drink Creator with 4 Tbsp. of water, add 12 oz. of ice and blend.
Snow Cone
Mix 2 Tbsp. of Vita Drink Creator with 2 Tbsp. of water, drizzle over 10 oz. of crushed ice.
Medical Information/Restrictions
Does it contain gluten?
We do not add gluten to any of our products. However, we cannot guarantee that they are 100% gluten-free due to the fact that raw materials we receive from outside vendors are not certified as 100% gluten-free.
Does it contain preservatives?
Yes, to help maintain freshness.
Does it pose problems for a person taking any medications?
Always consult your health care practitioner prior to consuming.
Are there any known side effects?
Always consult your health care practitioner prior to consuming.
Can diabetics use it?
You should consult your health care practitioner before consuming.
Can it be used in combination with blood thinners?
You should consult your health care practitioner before consuming.
If pregnant or nursing, can I take it?
You should consult your health care practitioner before consuming.
Will using it interact with vitamins I currently take?
You should contact your health care practitioner to determine if this product is appropriate to use in conjunction with your current vitamin supplementation.
Purchasing Information
Where can I buy Vita Drink Creator?
Currently it can only be purchased at www.Ninjakitchen.com or www.NinjaPulse.com.